Most Popular Books by James Champy

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company''s processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcover Reengineering Management is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering—changing the traditional and outdated organization, processes and culture of a company—is corporate America''s greatest challenge today. In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart. Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders'' guide to managerial life in the company of the future. Reengineering Management picks up where Reengineering the Corporation left off—by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.

"""Reengineering Health Care" gets to the core of transforming our current system by advocating the widespread use of IT, eliminating inefficient practices, and keeping the system focused on a healthy individual and not on a broken process.""--Newt Gingrich, Founder of the Center for Health Transformation, and former Speaker of the U.S. House of Representatives ""This book is a prescription for streamlining health care. Using the techniques that have successfully transformed business into customer-focused and efficient organizations, the authors provide a step-by-step approach to improving health care processes, guiding health care into the next generation of Lean delivery systems.""--Dr. John Halamka, Chief Information Officer, Beth Israel Deaconess Medical Center ""In health care, we tend to inundate our people with information, rather than enabling them to have insights. This concise guide will resonate with both senior and front-line managers who know they''re engaged in unproductive work. They will see that reengineering is not overly difficult and can enable them to improve patient care and efficiency.""--Trevor Fetter, President and CEO, Tenet Health Corporation, and Trustee, Federation of American Hospitals ""It isn''t reform that will fix our ailing health care system, its reengineering. Champy and Greenspun highlight organizations that have transformed, and reinvented, themselves by reengineering care delivery-they''ve lowered costs, improved care quality and patient safety, and increased the satisfaction of those giving and receiving care. Every clinician, hospital executive, and politician should read this book.""--Bill Crounse, M.D., Senior Director, Worldwide Health, Microsoft Corporation ""Implement health care technology, and you have better health care tools; reengineer with a focus on technology, process, and people, and you have a better health care system. This straightforward guide shows how to transform health care to maximize quality, safety, convenience, and impact the cost of delivery. No one can read this book and not feel a profound call to action.""--H. Stephen Lieber, CAE, President & CEO, HIMSS In their legendary book, "Reengineering the Corporation", Jim Champy and Michael Hammer introduced businesspeople to the enormous power of a revolutionary methodology called "reengineering". Using reengineering, businesses around the world have systematically retooled their processes--achieving dramatic cost savings, greater customer satisfaction, and more value. Now, Jim Champy and Dr. Harry Greenspun show how to apply the proven reengineering methodology in health care: throughout physician practices, hospitals, and even entire health systems. You''ll meet innovative and visionary leaders who''ve been successfully reengineering organizations across the entire delivery spectrum and learn powerful lessons for improving quality, reducing costs, and expanding access. This book doesn''t just demonstrate the immense potential of health care reengineering to revolutionize health care delivery: "it offers a clear roadmap for realizing that potential in your own organization""." Deliver Better Care to More People, at Lower Cost How reengineering can lead to more efficient, safer delivery--and sharply reduced costs How to focus on prevention and wellness, as well as chronic disease and hospital care How to earn the trust, contributions, and passion of skeptical physicians and health care professionals How to harness technology to create more seamless, accessible, valued, and sustainable health care systems--and avoid technology''s pitfalls How Zeev Neuwirth transformed the Lenox Hill Hospital ER and the 700-doctor Harvard Vanguard Medical Associates practice How Tom Knight is revolutionizing patient safety at Methodist Hospital System, one of America''s largest private, nonprofit medical complexes How to start today in your own organization!

For modern companies, large and small, it''s now or never to build business on the platform of information technology. Companies that e-engineer are ready for business in the 21st century. Companies that don''t, James Champy argues, are history. He starts by making the challenging statement that modern management practices aren''t keeping pace with technological advances. Without solid strategy, technology can actually harm a company''s progress, not help it. Champy then underlines the four foundations underlying the e-engineering process: propositions, processes, participation and preparedness. The book includes case studies and interviews with many leaders from a wide range of companies.

In business—or in any endeavor—ambition is the spirit of onward and upward, of striving for something worth achieving. It is the driving force behind all great experiments and risk-takings, triumphs and failures. For authors Jim Champy and Nitin Nohria, it is also the instinctive quality that makes the difference between mere management and leadership. Drawing from original interviews with contemporary figures from many walks of life—including business, politics, science, and the arts—Champy and Nohria take readers on a journey of discovery, pinpointing the defining moments, or turning points, in the evolution of leaders, as they wrestle with critical decisions and ethical dilemmas. In the process, they reveal some underlying truths about leadership, such as the ability to hold onto a dream and make it come true, know when it''s time to change the business or see it die, and recognize when it''s time to hand over the reins. Representing fundamentally new thinking from two of today''s greatest business minds, The Arc of Ambition is certain to challenge and enlighten aspiring leaders everywhere.

8 POWERFUL WAYS TO INSPIRE TODAY''S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy''s well-proven gift for keen management analysis, today''s essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and–most important–usable.†Alan Spoon, Managing General Partner, Polaris Venture Partners “If you love the game of business, you''d be hard pressed to find a book with more †̃good moves'' per page than INSPIRE!†Paal Gisholt, President and CEO, SmartPak “Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo.†Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System “ INSPIRE!provides †̃food for thought'' and insightful guidance for all companies. This is particularly important in today''s economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times.†Chiquita White, Section Head, Product Development, Procter & Gamble Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what''s new and really works in business, he takes on the challenge of inspiring customers-even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about-and will staypassionate about. You''ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick. How to reignite customer loyalty by& " Bringing authenticity to everything you do " Creating new products that reflect the best of what you really are " Delivering new value based on convenience, simplicity, and honesty " Nurturing your mystique " Choosing the right channel partners " Doing well by doing good

La crisis que no va a desaparecer -- Reingeniería : el camino del cambio -- Reconstrucción de los procesos -- El nuevo mundo del trabajo -- El papel capacitador de la informática -- Quién va a rediseñar? -- En busca de oportunidades de reingeniería -- Experiencia de reingeniería de procesos -- Iniciación de la reingeniería -- Experiencia de una compañía, Hallmark -- Experiencia de una compañía, Taco Bell -- Experiencia de una compañía, Capital Holding -- Experiencia de una compañía, Bell Atlantic -- Exito en la reingeniería.

Dos años después de la publicación de Reingeniería de la Empresa, miles de empresas, grandes y pequeñas, han hecho suya la misión de la reingeniería, difundiendo un proceso que ha transformado, literalmente, la vida de millones de trabajadores. Sin embargo, juntamente con la expansión de la reingeniería por todo el mundo económico, parece que está emergiendo un patrón que se ha convertido en familiar. Con excesiva frecuencia, la reingeniería se detiene en los niveles más altos de las empresas y las áreas directivas permanecen al margen o resistiéndose a los procesos de la reingeniería. Este libro suministra las guías que los directivos necesitan para liderar, organizar, inspirar, distribuir, medir y recompensar el nuevo tipo de trabajo que crea la reingeniería. INDICE: ¿La dirección? Por qué aplicar la reingeniería a la dirección. La ordalía de la dirección. Viviendo las preguntas. En resumen: ¿Para qué existe la empresa''. ¿Cómo decidimos?: casos concretos. ¿Qué clase de cultura deseamos''. ¿Qué deseamos?: casos concretos. ¿Cómo vamos a hacer nuestro trabajo''. Pensando en los procesos de la dirección: casos concretos. ¿Con qué tipo de personas deseamos trabajar''. ¿Cómo elegimos?: casos concretos. La segunda revolución de la dirección.

作者提出了一个独特的“企图心曲线”,其理论超离于传统心理学之外,来源于活生生的生活经验,讲述了企图心是所有成就之本,要有远见、不怕逆境、掌握时机等内容。

Este libro explica las cualidades y los métodos de grandes líderes del mundo de los negocios, de la política, las artes y las ciencias. 1.Sin ambición no se hacen conquistas, no se descubren tierras, no se crean negocios. La ambición es la raíz de toda realización 2.El talento es un blanco que nadie más acierta; el genio da en un blanco que los demás no ven. Ver lo que otros no ven 3.Se necesita un carácter fuerte y mucha fuerza de voluntad para conservar un sueño en circunstancias adversas. Preservar el camino 4.La oportunidad llama con la tenacidad de una trucha que se esconde en una corriente donde se ha pescado demasiado. Aprovechar el momento 5.La historia es una larga lista de advertencias sobre la necedad de excederse. Templanza en la ambición. 6.La grandeza tiene que inspirarse en un propósito superior al dinero. Buscar un propósito más alto. 7.Transigir es malo para la ambición. No violar jamás los valores. 8.El poder viene de los demás. Mantener el control cediéndolo. 9.La renovación es la clave de la longevidad. Cambiar o morir. 10.Los muertos no pueden dirigir a los vivos.Retirarse con dignidad.

From the author of "Reengineering the Corporation" comes this concise, fast-paced book about consistently outsmarting the competition in an environment where even the best strategies rarely prevail.

版权属经济日报出版社

据美国哈珀柯林斯公司1994年版译出

Ce que la division du travail a fait, le Reengineering doit le défaire. Car nos organisations, fondées sur la spécialisation et la répétitivité du travail d''une part, la hiérarchie et le contrôle d''autre part, ne répondent plus aux exigences de notre environnement. Michael Hammer et James Champy proposent donc de réinventer l''entreprise autour de ses processus opérationnels, pour réaliser des gains de performance majeurs : telle est l''essence du Reengineering. En reconfigurant transversalement l''organisation, le Reengineering permet en effet de réaliser des gains spectaculaires sur les coûts, les délais, le service et la qualité, et développe ainsi un nouvel avantage concurrentiel pour l''entreprise. Pour parvenir à ces résultats, il ne suffit pas de raccommoder l''existant. Il faut au contraire revoir fondamentalement la nature du travail, remettre en question les règles établies et en définitive tous les aspects de l''organisation. Comme la plupart des révolutions, le Reengineering a des racines profondes et lointaines. Depuis des années, bien des entreprises ont, en tâtonnant, expérimenté ce cheminement. A partir de leurs propres observations de consultants, Hammer et Champy ont développé et formalisé une démarche puissante de changement. Best-seller mondial et désormais classique de la littérature managériale, cet ouvrage présente les principes, les acteurs et les méthodes du Reengineering.

"Jim Champy has seven rules for leadership, honed from his many years of experience. They are: One--see the world as it truly is; two--share good ideas with all; three--make technology everyone''s job; four--manage change as a campaign; five--gain control by giving it up; six--relish change; and seven--make your values everyone''s business"--Resource description page.

"Why health care must be systematically reengineered--and how to build a system that''s both financially stable and delivers far better care! If you liked this Short, you might also like Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery by Jim Champy and Dr. Harry Greenspun (ISBN: 978-0-13-705265-3)"--Resource description page.

"The new reengineering tests your powers of analysis, imagination, and execution. Once understood, though, it can be used to address the enormous inefficiencies and redundancies in the work between organizations, thereby creating opportunities for unparalleled efficiencies and advantages. It hinges on process and proposition"--Resource description page.

"Physicians are central to true health care reform that saves lives and lowers costs. Will they lead? Yes! If you liked this Short, you might also like Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery by Jim Champy and Dr. Harry Greenspun (ISBN: 978-0-13-705265-3)"--Resource description page.