Most Popular Books by Andrew Griffiths

Essential advice every business needs to survive the tough times (and the good) from one of Australia''s leading marketing consultants....

Remember when you could go into a shop and the assistant actually knew about the products they were selling? How many times have you been frustrated beyond belief because you have had to chase the sales person who is supposed to be helping you? When was the last time you were impressed with the level of service you received? Customers want and demand better service and that means better sales skills. 101 Ways to Sell More of Anything to Anyone will help anyone improve their sales skills. But rather than gimmicky ideas, slick sales spiels or fast-talking techniques to fleece customers, this book goes back to the solid values of selling, which are now more important than ever. Andrew explains the ten biggest and most common sales mistakes These 121 tips will help anyone learn how to sell more of anything to anyone - and do it in a positive and responsible way. Andrew Griffiths has developed a powerful reputation as Australia''s leading small business expert. His 101 Ways business-building series is now sold in over 50 countries, and his no-nonsense style and down-to-earth advice appeals to business owners in all industries all over the world.

This book surveys the main issues in Company Law relating to contracts made by or with companies.

Successful businessman and bestselling author Andrew Griffiths has a simple but effective message to share: it''s time to stop analysing our lives and time to start living. Andrew defines ''The Me Myth'' as the limiting belief that the world revolves around ''me''. In short chapters he gives advice on how to shift the focus away from ''me'' and start living a better life through simple actions like mastering empathy, giving generously, inspiring people and having fun. The message is simple, but profound. And, most importantly, Andrew makes the journey fun! ''The Me Myth'' is a result of Andrew''s observations as well as his own personal journey. His life has been filled with extraordinary hardships and obstacles, from an unusual childhood to near-death experiences, which he has not only overcome, but thrived on. This is the next step in personal growth - it''s time to move away from internal analysis and move the focus outwards.

Griffiths reveals how to use questioning skills to create better education, workplaces, relationships, customer experiences, and career and personal prospects. His techniques can apply immediately to the most pressing issues.

These top business, financial, legal, marketing, and personal tips will enable small businesses to avoid the common mistakes that result in the failure of 80 percent of new businesses within their first two years. Included are creative ideas for owners to help build better relationships with suppliers, staff, and customers, as well as motivational advice to successfully navigating through the most common business hazards. A source of inspiration and guidance, each survival tip and recommended course of action is based on years of experience and the successes of businesses around the world.

The simple, practical and easy-to-apply ideas in this guide will help business owners identify the main reasons behind their lack of work-life balance and, most importantly, how to fix it. The experiences, tips, and coping mechanisms of thousands of business owners around the world who were consulted in the writing of the book are compiled into one easy reference that can get even the most out of control business owner back on track. The tips can be implemented quickly and with little or no cost, allowing readers to become the boss in both their businesses and their lives.

This second edition handbook details new and improved procedures, current drugs and updated algorithms used by the crews of the Great North Air Ambulance who have been providing this life saving intervention since 2004. It will be of interest to pre-hospital care doctors and trainees, especially those studying for the GNAAS course. Pre-Hospital Anaesthesia is one of the most demanding interventions that can be made in the field. The exact incidence of failed intubation is difficult to quantify, but it is clear that it is higher than in hospital. Equally it is certain that anyone undertaking it should have clear instruction in the technique and a thorough understanding of all it entails.

Are you serious about building a winning business? Then read this book. Why do some businesses struggle or even go under, while others go through the roof? The answer is It''s not what you''re selling, it''s how you''re running the show. Whatever your business interest or level, 101 Secrets to Building A Winning Business is packed with tips on how t...

''Andrew Griffiths knows his stuff'' - Ross Gittins Packed with inspirational and practical advice, The Big Book of Small Business will help every business owner build the business of their dreams. Andrew Griffiths welcomes the ''age of the entrepreneur'', the most exciting time for business owners - ever. In his down to earth, street smart style, he identifies new opportunities for smaller business operators to grow their business fast. He also shows how an entrepreneurial attitude can improve every aspect of a business, from customer relations to promotion to backroom accounts. With more people than ever before starting new businesses, competition is increasing at unprecedented rates. Everyone is looking for a silver bullet to give them a competitive edge - this book is it. If you only buy one business book this year, make it this one.

Theologically speaking, I am not aware of anything that I have inherited from my Puritan ancestors. But I cannot deny the genetic relationship. Nor can I deny the influence that they had in their day, both in New England and Old England, or the fascination of one of the most eventful periods in English history. This book, then, is an attempt to understand them better. It is a story that begins in Wapping, then moves to North Britain, crosses over to America, and back to England again, ending in Hertfordshire, where I was born.

A collection of simple tried and tested marketing ideas that business owners can implement easily and cheaply.

Practical tips on advertising products and services simply, effectively, and without a big budget abound in this conversational business book. Step-by-step advice is offered on creating an advertisement, buying advertising space, and ensuring that advertisements are effective. Advertising in newspapers, magazines, on the radio, television, the Internet, and on billboards are covered. Easily digested tips that take only one minute to read make sure advertisers get the most bang for their buck. A glossary of advertising terms, a guide to smart advertising words and phrases, and black forms and checklists round out this easy-to-use volume.

Occasionally, in the course of tracing family history, a specific place or event can take hold in the imagination. In my case, this happened with an ancient tenement in Edinburgh''s Canongate, which carries the fanciful name of Morocco Close. That is where my great grandmother Agnes Reid was born and spent the first years of her childhood. It is also where her father died in 1839. My purpose, in these pages, is to draw the threads that lead to and from Morocco Close, breathe some life into its late Georgian and early Victorian inhabitants, and bring some order into a very tangled web.

The Huguenot Mariette family, which came to London from the Orléans region of France, had an important impact on the Powell branch of my ancestors, through marriage, inheritance and business interests, so I feel justified in presenting their history, which is an interesting one in its own right, as a consequential aspect of my own heritage. An Appendix is included that tells the story of Major Charles Jones, a relation of the Mariettes, who was a key figure in the Sellis scandal, which rocked England in 1810. His evidence, which only came to light in 1970, implicates the Duke of Cumberland, an uncle of Queen Victoria, in the murder of his own valet, Joseph Sellis.

Modern Intellectual Property Law combines coverage of each intellectual property right granted for creations of the mind into a thoughtful, unified textbook. Deconstructing the fundamental topics into short, clear sections separated by subheadings throughout, Colston and Galloway''s text is the ideal student companion to this intriguing area of the law. This new edition has been completely revised to bring it up to date with the latest debate and changes to the law. All significant recent developments are covered including the continuing controversy over patents for computer-implemented inventions and biotechnological inventions, the House of Lords'' developments of patent law, the ECJ jurisprudence relating to trade mark dilution and comparative advertising, as well as the database right, and international efforts to reconcile copyright with peer-to-peer file sharing. This text also discusses the ongoing effort to achieve an appropriate balance between intellectual property and competition law in order to protect market competition while retaining key incentives to drive the process of innovation. Written for students, this accessible and comprehensive textbook provides the perfect starting point for anyone studying intellectual property law in the UK.

Full of practical tips to improve customer service and maintain a level of excellence, this book will ensure that regular customers return and new customers will be attracted to the business. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Tips on giving customers a contact number for outside normal business hours and ideas for speeding up customer service transactions can be located and read quickly and are accompanied by illustrative anecdotes. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze the competition efficiently.

Climate change has had a significant impact globally, predominantly for those vulnerable to its influence. The first book of its kind, The Climate Resilient Organization assesses the issues that have mounted for decision-makers in the field, while prov

Irish parishes are generally subdivided into townlands which, in rural areas, may be home to anything from one to thirty families. This particular townland lies in the south-eastern corner of County Tipperary and my intention is to trace its history and the lives of its inhabitants, while paying special attention to my forebears, who lived in Cranna.

Aggressive policy, enthusiastic news coverage and sensational novelistic style combined to create a distinctive image of Britain''s Empire in late-Victorian print media. The New Journalism, the New Imperialism and the Fiction of Empire, 1870-1900 traces this phenomenon through the work of editors, special correspondents and authors.

The concept of network marketing is sound: build relationships with like-minded people and sell quality products and services within this network. Some people make amazingly high incomes from their network marketing businesses, while others unexpectedly fall by the wayside. Why do some fail while others prosper? This insightful business guide gives smart, practical tips on how to succeed at network marketing. It explains simple and commonsense ways to treat any network marketing business like a mainstream business. By taking away the mystery, it illustrate.

From the author of the bestselling 101 Ways to Market Your Business comes a book full of advice to help you guide your business on the road to success. INCREASE YOUR CHANCES OF SURVIVAL BY READING THIS BOOK Running a business is difficult and demanding at the best of times. The trick to surviving is avoiding the common hazards that all business operators face along the way. These 101 practical survival tips will show you how you can successfully navigate your way through these hazards, and help your business to reach its full potential. Each survival tip is based on years of experience and sound advice from successful businesses around the world. SAVE THOUSANDS OF DOLLARS BY AVOIDING COMMON BUSINESS MISTAKES Choose and apply a new tip each week or use this book as a source of inspiration and guidance when setting up a new business. There are tips to help you build better relationships with your suppliers, your staff and your customers as well as financial, legal, marketing and personal survival tips. All are designed to highlight common problems and to give you a clear course of action that will increase your chances of business survival. ** INCLUDES 20 BONUS SURVIVAL TIPS TO HELP YOUR BUSINESS SURVIVE AND PROSPER **

This invaluable book will appeal to academics, postgraduate and undergraduate students in the fields of trade mark law, business organization, intellectual property and law and economics. Solicitors and other professionals specializing in trade mark la

Quakers have made an appearance several times in the course of my genealogical quest, but only among more or less distant cousins, up to now. Their stoic perseverance in the face of official persecution has always impressed me, so I am proud to present a Quaker who is my direct ancestor. Jonathan Kingham, born in 1620, is my 7th great grandfather. He was a Quaker and a miller in the parish of Wooburn, Buckinghamshire, where a river called the Wye flows into the Thames. This book looks at his origins, his life, and the world he lived in.

One of the greatest challenges facing business owners globally is that they simply don''t charge enough for what they do. And this leads to all kinds of nasty problems. There has never been a better time to put an end to this self-destructive business practice once and for all. Someone Has To Be The Most Expensive, Why Not Make It You? is the culmination of Andrew Griffiths'' thirty-five-year entrepreneurial journey. This has seen him travel the world as an author, speaker and commentator, working with business owners in every corner of the planet to help them create enterprises of substance and significance. If you''re sick of not charging enough for what you do, of not having any money in the bank, of feeling the exhaustion of working incredibly hard but not getting where you want to go, then this is, without a doubt, the book you need to read - now. Written specifically for business owners, this book has a number of very clear outcomes: putting an end to the business owner struggle challenging your thinking about what you charge showing why being the cheapest is - without a doubt - the worst business strategy ever explaining why there has never been a better time to charge what you''re worth ideally, giving you the courage to become the best and most expensive at what you do. This is a concept that works, regardless of the economic conditions, the industry you may be in or your geographic location. Someone has to be the most expensive, why not make it you? But if you''re going to be most expensive, you have to be the best. It really is as simple and as complicated as that.

This study examines organisational change at the lower management and shop-floor levels of organisations in the manufacturing and construction industries and highlights the role of first-line supervision. This work gives an overview of the different approaches to team-based work design and appropriate implementation processes, describing the experiences of five Australian organisations.

This paper discusses the forces that are encouraging corporations and their boards andchief executives to adopt sustainability strategies - strategies that combine financial, environmental and social goals and responsibilities. It provides many examples of the costs associated with perceived socially or environmentally irresponsible behaviour and the benefits enjoyed by corporations adopting sustainability strategies. The paper describes the processes of change that enable corporations to move towards sustainable practices, focussing on business strategies that support rather than diminish global ecology and human/social capabilities. This unified approach is designed to bring about a change in the interpretation of corporate sustainability and to support the activities of change agents (managers, consultants, and community activists) in managing the massive corporate change needed to move corporations toward sustainable practices in a systematic way.

This text provides police officers with practical guidance on conducting investigative interviews with all kinds of witnesses, from vulnerable adults and children to suspects. It also explains the psychological underpinning of the Conversation Management technique which is central to the PEACE interviewing model.