New Releases by Richard Hammond

A brand new collection of powerful insights into building outstanding customer relationships… 4 pioneering books, now in a convenient e-format, at a great price! 4 remarkable eBooks help you develop rock-solid, high-value long-term customer relationships: levels of loyalty you thought were impossible Today, rock-solid long-term customer relationships are the holy grail of every business -- and they seem just as elusive. But such relationships are possible: great businesses are proving it every day, and reaping the rewards. In this extraordinary 4 eBook set, you'll learn how they do it -- and how you can, too, no matter what you sell or who your customers are. First, in Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty, internationally respected marketing expert V. Kumar presents a complete framework for linking your investments to business value - and maximizing the lifetime value of every customer. Learn how to use Customer Lifetime Value (CLV) to target customers with higher profit potential…manage and reward existing customers based on their profitability…and invest in high-profit customers to prevent attrition and ensure future profitability. Kumar introduces customer-centric approaches to allocating marketing resources…pitching the right products to the right customers at the right time…determining when a customer is likely to leave, and whether to intervene…managing multichannel shopping… even calculating referral value. Next, in Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, Richard Hammond presents remarkable new case studies, ideas, strategies, and tactics from great retailers worldwide. Discover new ways to use data to drive profit and growth… do more with less… leverage technology to develop highly productive and innovative remote teams… create your ultimate retail experience! In Inside the Mind of the Shopper: The Science of Retailing, the legendary Herb Sorensen reveals what customers really do when they shop, ripping away myths and mistakes that lead retailers to miss huge opportunities. Sorensen identifies simple interventions that can have dramatic sales effects, shows why many common strategies don't work, and offers specific solutions for serving quick-trip shoppers, optimizing in-store migration patterns, improving manufacturer-retailer collaboration, even retailing to multicultural communities. Finally, in The Truth About What Customers Want, Michael R. Solomon demystifies today's consumers, revealing what they want, think, and feel. Then, based on his deep truths about consumer behavior, he presents 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers! From world-renowned experts in customer behavior and retail performance V. Kumar, Richard Hammond, Herb Sorensen, and Michael R. Solomon

Jak mít v prodejně více spokojených zákazníků a vydělat více peněz? Čím se liší úspěšné prodejny od těch, které živoří na pokraji zájmu? Jak atraktivně uspořádat prodejní prostory? Jak nalákat zákazníky do prodejny, překvapit je a potěšit, aby se vrátili znovu? Jak efektivně vést a motivovat prodejní tým? To vše a mnohem více se dozvíte v této ojedinělé knížce, jejíž třetí vydání obsahuje kromě řady nových praktických rad a užitečných poznámek především znamenité nápady, strategie a taktické myšlenky, které posunuly nejúspěšnější maloobchodníky na vrchol. Objevte tajemství stojící za úspěchem těch největších a nejlepších a učte se od nich. Autor jim položil prostou otázku: "Díky čemu jste tak dobří??" Odpovědi jsou více než inspirující a tato kniha vám ukáže, jak je aplikovat v praxi. Knížka je určena majitelům a vedoucím prodejen, manažerům i prodavačům, kteří se chtějí stát opravdu úspěšnými profesionály.

Great Escapes unearths 500 of the world's most inspiring holidays, offering great ways to get off the beaten track and enjoy a more authentic kind of travel. Discover a wealth of new adventures from sleeping in houseboats in Kerala and witnessing the zebra migration in Botswana to taking the train-hotel from Paris to Madrid. Whether you fancy living like a local in a tipi with Native American Indians, riding with cowboys in Venezuela or staying in a bunkhouse barn in the Brecon Beacons, this guide is packed with the how, where and when to plan your next extraordinary trip. Authors Richard Hammond, former Green Travel correspondent for The Guardian, and Jeremy Smith, former Editor of The Ecologist Magazine, have hand picked the best hotels, resorts, and tours run by people who are passionate about what they do, assuring a spectacular choice of inspirational travel ideas without compromising on the quality of your holiday. Whether you wish to stay in an eco-chic hotel, experience a closer connection with local culture, or simply want to see the world in a new light; make your next trip a Great Escape.

Super Science Lab: Bright Ideas introduces budding scientists to the world of light and electricity with exciting do-it-yourself experiments. Using the materials included in the kit, kids can make a lava lamp, light up their fridge with illuminated magnets, build an electric motor, and see how Jell-o makes light bend.

More antics from the much-loved TOP GEAR presenter, and the No.1 bestselling author of ON THE EDGE. "There is, I discovered, a technique to performing a low-rent, comedy motorcycle jump with a bad hip joint following a low-speed fall off a horse on to your wife's Land Rover keys..." More of the wry, honest and often hilarious chronicles of Richard Hammond - TV presenter, adventurer and general drawer of the Short Straw. Continuing where AS YOU DO left off, OR IS THAT JUST ME? focuses on just a few of the many hair-raising stunts, expeditions and encounters experienced by Richard Hammond over the last eventful year.

Fantastic experiments, thrilling things to make and do from Richard Hammond's TV series Blast Lab Introduce your child to Blast Lab Bright Ideas and they'll discover all sorts of things to do with light and electricity! Exciting experiments from making a glowing ball of ice, to building a torch, to seeing how jelly bends light. Just like Richard Hammond's, Blast Lab, there are lots of fun experiments to try out using everyday objects from around the house, but LEDs and copper wires are included to get you started. It's a fun-filled blast from first page to last!

Blast Lab Activity Book catapults young readers into the role of scientists, explorers, and inventors. Packed with easy-to-follow yet spectacular experiments, as well as sticker sheets, quizzes, and astonishing extra information, the book will keep curious kids occupied for hours. By following the step-by-step instructions, young inventors can create their own fantastic flying machines from household objects, fool their brains with mind-bending illusions, and learn about physics, chemistry, psychology, and more along the way.

Fantastic experiments, thrilling things to make and do, reusable stickers and a cool quiz from Richard Hammond's TV series Blast Lab. Let your child go inside Blast Lab Gutbusters and they'll take a trip inside their insides! Cool experiments show how a splash of vinegar makes a bone turn rubbery, how to make a pair of working lungs and how to create some noisy gassy sounds with a balloon stomach. Just like Richard Hammonds, Blast Lab, there are lots of fun experiments to try out using everyday objects from around the house. It's a fun-filled blast from first page to last!

Clean Breaks- 500 new ways to see the world from Rough Guides. 500 fantastic experiences that will inspire you to see the world in a new light - unusual holidays and alternative ways to travel that make a real difference to the lives of local people and the planet. Unique accommodation- bothies and barns in Britain; houseboats in Kerala; mud huts and treehouses in Jamaica; ecolodges in Ecuador. Amazing wildlife- go whale-watching off Ireland; spot pink dolphins in Hong Kong; track wolves and bears in Poland; witness the zebra migration in Botswana. Climate-friendly travel- the train-hotel from Paris to Madrid; ferry-hopping across the Mediterranean; horse-riding on the Silk Route; cargo-boat travel around the world. Live with the Locals- camp with the Bedouin; stay in tipis with Native American Indians; trek with nomads in Mongolia; Aboriginal bush tours in the Australian outback. Extraordinary experiences- kayak around the Scottish Isles; reindeer-sledding in Norway; ride with cowboys in Venezuela; hear the music of the desert in Mali.

Gripping account by Richard Hammond of life before and after his terrifying high-speed car crash. Richard Hammond is one of our most in-demand and best-loved television presenters. In September 2006, he suffered a serious brain injury following a high-speed car crash. ON THE EDGE is his compelling account of life before and after the accident and an honest description of his recovery, full of drama and incident. An adrenalin junkie long before his association with Top Gear, Richard tells the story of his life, from the small boy showing off with ridiculous stunts on his bicycle to the adolescent with a near-obsessive attraction to speed and the smell of petrol. After a series of jobs in local radio, he graduated to television and eventually to Top Gear. His insights into the personalities, the camaraderie and the stunts for which Top Gear has become famous, make compulsive reading. It was whilst filming for Top Gear that Richard was involved in a high speed crash, driving a jet-powered dragster. His wife Mindy tells the story of the anxious hours and days of watching and waiting until he finally emerged from his coma. In an extraordinarily powerful piece of writing, she and Richard then piece together the stages of his recovery as his shattered mind slowly reformed. The final chapter recounts his return home and his triumphant reappearance in front of the cameras.

Fantastic activities from Richard Hammond's new TV series Blast Lab on ABC3. If your child loves the fun filled science of Blast Lab, then get them active at home with this exciting activity book packed with things to do and challenges from the series.

Richard Hammond has had a longstanding love affair, bordering on the obsessive some might say, with caravans. He has researched their origins and history, celebrity owners, the uses to which they have been put, their place in history, names, jargon, games with, things to do in, recipes to cook in and future of. He also gives sound practical advice on how to use them to best advantage, race them (ensuring first they are of the non-static variety), and how to destroy them in interesting ways (of which he has much experience - 80 or so at the last count). An essential guide for any owner or prospective owner or indeed anyone with even a passing interest in caravans, of whatever sex or age, or race, or inclination. Or even perhaps someone with apparently no interest in caravans who might have a previously latent interest aroused. Some even talk in hushed tones of a parallel universe, though he has no personal experience of this, yet. Anything is possible.

Even more fantastic activities from Richard Hammond's new TV series Blast Lab on ABC3. If your child loves the fun filled science of Blast Lab, then get them active at home with this exciting activity book packed with things to do and challenges from the series.

Weird, wild and just plain gross questions and answers inspired by Richard Hammond's TV series Blast LabYour child will have a fantastic time finding out all sorts of amazing answers to extraordinary questions of the like posed to Richard Hammond and his Blast Lab boffins. Do fish drink water? Why does your leg fall asleep? Do insects fart? Where does all the sand in the Sahara come from? Why is there no gravity in space? How big is a lightning bolt? How fast can a snail actually move? Why do people have red eyes in photographs taken with a flash? Has it ever rained frogs? Why does popcorn pop? Why do we hiccup? Find the answers to all these questions and much much more.If your child has a question, Richard Hammond and Blast Lab have probably got the answers in this hilarious fact-packed guide.

Do fish drink water? How much snot is there in your nose? Do insects fart? Where does all the sand in the Sahara come from? Why is there no gravity in space? How big is a lightning bolt? How fast can a snail actually move? Why do people have red eyes in photographs taken with a flash? Has it ever rained frogs? Why does popcorn pop? Why do we hiccup? Find the answers to all these questions and much much more.

The parallel implementation of coupled-cluster response theory within NWChem and its subsequent application to novel chemical problems is reported. Linear-response dipole polarizabilities of polyacenes, the 60-carbon buckyball, and larger water clusters were computed with coupled-cluster singles and doubles (CCSD) and compared to density-functional results. The complete treatment of coupled-cluster response theory including up to triples (CCSDT) was applied to diatomic molecules using large basis sets and this method was used to evaluate a newly-developed perturbative approximation for triples. Hyperpolarizabilities and Lennard-Jones coefficients were implemented at the CCSD level of theory by extending the linear response code in two different ways. Benchmark hyperpolarizabilities are reported for molecules as large as para-nitroaniline using large basis sets. Tensor transpose algorithms are shown to be an important component in a coupled-cluster property code and automatic code generation successfully identified faster algorithms for these.

The life and times of the No.1 bestselling author of ON THE EDGE. The wry, honest and often hilarious chronicles of a very brave and clever TV presenter, Arctic Explorer and general drawer of the Short Straw. As one third of the BBC's Top Gear team, Richard Hammond's year since his near-fatal accident has been full of stunts and drama. From a race to the North Pole (with skis and dog-sled) to a journey through Botswana in a car named Oliver, and a seventeen-mile run through floods to his Gloucestershire home, in order to get to his daughter's birthday party, the year has been eventful, to say the least . . .With his boundless optimism in the face of certain failure, Richard Hammond has become one of our funniest writers about a life (and a job) which constantly present a challenge.

Top Gear's Richard Hammond is in the driving seat for this turbo-charged tour through the nuts and bolts of car technology. Underneath the hood of every car there's a lot of fast, furious, and spectacular science going on. G-force, combustion, power: you name it, a car's got it. Help your child discover all about the science of cars with this explosive tour of automobiles in Car Science. Find out how cars revolutionized the world and see how a car functions with jaw-dropping diagrams, cutaway drawings and cool graphics. Steer to the fundamental science behind the mechanics and then sit back for an exciting look into the future of minimal emissions, maximum fun.

Examines the make-up of the universe in relation to gravity, the creation of stars, the concept of the new string theory, cosmic rays, black holes, and other scientific discoveries.

Do you learn faster by seeing and doing than by wading through tedious instructions? Then pick up a bass guitar and start plucking! With Teach Yourself VISUALLY Bass Guitar, you'll quickly progress from playing notes to experimenting with plucking and slap-and-pop techniques. You'll learn about tuning, fretboard fingerings, alternate fingerings, down picking, palm muting, and more. The bass usually sets the tempo, so you'll learn basic note values plus common popular rhythms from straight rock to syncopated reggae. Downloadable MP3 files on wiley.com complement the book and let you hear exactly how things are supposed to sound as you play. Concise two-page lessons show you all the steps to a skill and are ideal for quick review Each skill or technique is defined and described Step-by-step instructions accompany each photo Detailed color photos demonstrate each step Helpful tips provide additional guidance

¿Crees que la Física es aburrida? ¡Piénsalo otra vez! Te proponemos un viaje emocionante y lleno de energía a través del tiempo, el espacio y más allá. Un viaje en el que descubrirás que la Física no solo está en los laboratorios sino que forma parte de tu vida y puedes encontrarla en la cocina, el baño, el coche... ¡Incluso dentro de ti! ¿Sabes por qué la Tierra no deja de girar? ¿O por qué se te encoge el estómago cuando bajas por la montaña rusa? ¿O cómo caminan las moscas por el techo sin caerse? ¿O por qué el cielo es azul? Encuentra la respuesta a estas y muchas más preguntas. ¡Alucina con la Física!