Best Selling Books by Kerry Patterson

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Traditional Chinese edition of Crucial Conversations: Tools for Talking When Stakes are High. How to carry a conversation with potentially emotionally charged, high stake, legally troublesome topic at home, between friends, and at work. These effective techniques help set the right tone, create mutual understanding to achieve desired outcome. In Chinese. Distributed by Tsai Fong Books, Inc.

. Una edición revisada de uno de los libros de empresa más exitosos del siglo XXI. . En la lista de Best Sellers desde hace más de diez años en Estados Unidos. La calidad de tu vida depende de la calidad de tus conversaciones y tus diálogos. Eso se agrava aún más en aquellos momentos en que es especialmente importante poder seguir manteniendo una conversación fructífera y no caer en malos entendidos. Así como la primera edición de Conversaciones cruciales revolucionó la forma en la cual se comunican millones de personas cuando la presión es mayor por las circunstancias que deben afrontar las personas, esta nueva edición, preparará al lector especialmente para : . Aquellas situaciones en las cuales hay mucho en juego. . Transformar la ira o el dolor en diálogos poderosos. . Hacer que sea seguro hablar de casi cualquier tema . . Ser persuasivo y no abrasivo.

The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. ... This book deserves to take its place as one of the key thought leadership contributions of our time."--The Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here''s how to instantly uplift your crucial conversations." -Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.

"In Turning Minnows Into Whales, the plucky protagonist Kate Hales must teach her brothers a lesson that adults need to learn: be cognizant of the stories you invent about other people''s motives and behavior! "--Author''s website.

A PAPERBACK ORIGINAL "Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry''s history."--Dain M. Hancock, President, Lockheed Martin Aeronautics A powerful, seven-step approach to handling difficult conversations with confidence and skill "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors'' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.

"A new approach to how individuals can change their lives for the better, including (but not limited to) finding ways to improve one''s working relationship with others, one''s overall health, outlook on life, and so on. Why do 95% of all diet attempts fail? Why do New Year''s resolutions last no more than a few days? Why can''t people with good intentions make consistent and positive strides to improve their careers, financial fitness, physical fitness, and so on? Based upon the latest research in a number of psychological and medical fields, the authors show that traditional willpower is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. This book shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results.--From publisher description.

Conversas Decisivas'' ajuda a identificar os comportamentos que auxiliam - e os comportamentos que ferem - quando o assunto é comunicação, facilitando a identificação de comportamentos que podem estar impedindo a pessoa de atingir os objetivos almejados. A obra apresenta exercícios que ajudarão o leitor a manter a cabeça fria para a comunicação com clareza e uma estratégia de sete pontos para alcançar objetivos em todos os níveis - sejam emocionalmente, psicologicamente, ou legalmente, nas mais diversas situações que podem surgir nas vidas profissionais e pessoais.

This publication charts the legacy of the Round 1 (2012-2016) of the CREATe research programme, based at the University of Glasgow. CREATe is the RCUK Centre for Copyright and New Business Models in the Creative Economy investigating the future of creative production in the digital age, and in particular the role of copyright.

Conversaciones Cruciales Herramientas para comunicar mejor cuando más se necesita Este clásico de la comunicación con más de 5 millones de ejemplares vendidos en todo el mundo, se ha actualizado por tercera vez para permitir a sus lectores contar con las herramientas y las habilidades de comunicación que cada vez son más importantes en las empresas actuales La nueva edición trae actualizaciones acerca de cómo tener las conversaciones cruciales a través de los medios digitales y cómo comunicar institucionalmente en redes sociales, además de nuevos ejemplos y casos de fracaso y éxito. También nos muestra cómo responder ante conversaciones cruciales que alguien comienza a tener contigo y cómo identificar los problemas y las discusiones en el momento oportuno. Existen momentos claves en los que una palabra o un gesto nos pueden acercar o alejar irremisiblemente de nuestros objetivos. Conversaciones críticas le ofrece las herramientas para dirigir las conversaciones más difíciles e importantes, decir lo que piensa y ser convincente.