Best Selling Books by Jenna Fischer

Jenna Fischer''s Hollywood journey began at the age of 22 when she moved to Los Angeles from her hometown of St. Louis. With a theater degree in hand, she was determined, she was confident, she was ready to work hard. So, what could go wrong? Uh, basically everything. The path to being a professional actor was so much more vast and competitive than she''d imagined. It would be eight long years before she landed her iconic role on The Office, nearly a decade of frustration, struggle, rejection and doubt. If only she''d had a handbook for the aspiring actor. Or, better yet, someone to show her the way—an established actor who could educate her about the business, manage her expectations, and reassure her in those moments of despair. Jenna wants to be that person for you. With amusing candor and wit, Fischer spells out the nuts and bolts of getting established in the profession, based on her own memorable and hilarious experiences. She tells you how to get the right headshot, what to look for in representation, and the importance of joining forces with other like-minded artists and creating your own work—invaluable advice personally acquired from her many years of struggle. She provides helpful hints on how to be gutsy and take risks, the tricks to good auditioning and callbacks, and how not to fall for certain scams (auditions in a guy''s apartment are probably not legit—or at least not for the kind of part you''re looking for!). Her inspiring, helpful guidance feels like a trusted friend who''s made the journey, and has now returned to walk beside you, pointing out the pitfalls as you blaze your own path towards the life of a professional actor.

INSTANT #1 NEW YORK TIMES BESTSELLER * One of Esquire''s Best Celebrity Memoirs of All Time An intimate, behind-the-scenes, richly illustrated celebration of beloved The Office co-stars Jenna Fischer and Angela Kinsey’s friendship, and an insiders'' view of Pam Beesly, Angela Martin, and the iconic TV show. Featuring many of their never-before-seen photos. Receptionist Pam Beesly and accountant Angela Martin had very little in common when they toiled together at Scranton’s Dunder Mifflin Paper Company. But, in reality, the two bonded in their very first days on set and, over the nine seasons of the series’ run, built a friendship that transcended the show and continues to this day. Sharing everything from what it was like in the early days as the show struggled to gain traction, to walking their first red carpet—plus exclusive stories on the making of milestone episodes and how their lives changed when they became moms—The Office BFFs is full of the same warm and friendly tone Jenna and Angela have brought to their Office Ladies podcast.

The issue this thesis focuses on is how to develop an omni-channel presence for Company X, a high-end jewelry company, which means that each channel of distribution the company operates will act as one single channel. Many companies have investigated omni-channel supply chains to become more efficient and to better satisfy their customers'' needs. Companies like Amazon have increased customer expectations with their fast delivery capabilities and the emergence of e-commerce has made the supply chains for more channels of distribution complex, so omni-channel has become an influential method to improve the customer experience. While there is not extensive research on how to specifically address the supply chains of omni-channel companies due to companies often having very different supply chains to deliver their product or services, this thesis develops a framework for Company X to utilize. The research first began with a site tour of Company X''s distribution center. The tour provided details on the company''s practices and an opportunity to hear from numerous employees about Company X''s history, challenges, and supply chain. With that foundation, secondary research was gathered from many different resources to help understand the history of omni-channel, find examples of companies successfully implementing omni-channel and best practices, and analyze which changes Company X should make in order to develop it. Sears is the company used as a model for Company X''s changes. Based off the analysis of Company X''s current supply chain, numerous recommendations for supply chain changes were provided, some small and some more significant. The first main change recommend starts with inventory planning, because it is a step early on in the supply chain process and since omni-channel cannot be successful without one inventory plan. The supply chain cannot operate as if it is one channel if each channel is independently planned. The next recommendation is to change the inventory picking method to one pool of inventory and deviate from its method of reserving inventory. Company X should instead incorporate rules of intelligent sharing to allow for picks amongst different channels in the case of under or over forecasting. In addition, although Company X already has a date for implementing new technologies, it is recommended that their technology support a transparent view of inventory across all channels so that online orders constantly check product from the optimal location, even if that is not at the distribution center. Finally, the last main recommendation is that Company X makes their distribution center store-facing to provide customers with the ability to choose whether they want an item shipped or if they would like to pick up an item at a store or distribution center.