Best Selling Books by Craig Hickman

The newest addition to Partners In Leadership's accountability series that began with the classic The Oz Principle. The Oz Principle has sold more than a million copies since it debuted in 1994, establishing it as the go-to reference on workplace accountability throughout the world. By embracing its practical and invaluable advice, tens of thousands of companies have improved their organizational accountability -- the key to achieving and sustaining exceptional results. Now, the team at Partners In Leadership is applying thirty years of proven success to a whole new concept: Propeller. This book presents a modern take on accountability, while remaining faithful to the elegantly simple premise: When people take personal ownership of their organization's priorities and accept responsibility for their own performance, they become more engaged and perform at a higher level. With all new examples and stories, Propeller builds on the The Oz Principle's legacy to inspire the next generation of readers to tap the incredible power of personal, team, and organizational accountability.

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen? Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best results. At the core of the authors' message is the idea that when people take personal ownership of their organization's goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only their own success, but everyone's. Now more than ever, The Oz Principle is vital to anyone charged with obtaining results. It is a must have, must read, and must apply classic business book.

Forty-nine short chapters which seek to provide innovative ways to thinking about management/leadership environments in organizations.

A compelling novel of business intrigue, suspense, and transformation from a critically acclaimed author In an exciting departure from his writing on leadership, corporate culture, and strategic change, Craig Hickman, the author of such titles as Creating Excellence and Mind of a Manager, Soul of a Leader, gives us a compelling tale of corporate intrigue and innovation. A suspenseful business novel that engages the reader on every dramatic level while teaching important lessons on how to be a more effective innovator and creative problem-solver, An Innovator's Tale focuses on the trials and tribulations of a newly promoted vice president who has been thrust into a world of corporate turnaround, duplicity, and espionage. Readers learn by her example as she discovers and applies four different levels and five critical stages of innovation, while struggling to contain containing the damage done by stolen business secrets, computer hacking, and high-level company officers who are not quite what they seem to be.

The Fourth Dimension The Next Level of Personal and Organizational Achievement As the latest wave of corporate downsizing, streamlining, and reengineering initiatives continues to mount in intensity, the traditional employer-employee relationship is experiencing a massive shakeup, and a new work paradigm is struggling to be born. At the same time that employers are finding that they can no longer offer the traditional carrots of job security and lavish compensation packages, they are coming to recognize the need to forge closer partnerships with their employees-partnerships defined by shared risks, responsibilities, and rewards. But a paradigm shift of this magnitude cannot occur without considerable effort on the parts of both employers and employees. Such a successful fusion of personal and organizational visions requires a radical change in attitudes, expectations, and work patterns, and those who are quickest to make those changes are sure to be the big winners in the years ahead. The Fourth Dimension provides a comprehensive program for managers challenged to do more with less and individuals seeking to improve the quality of their worklives. It offers proven techniques to help you excel in the three primary work dimensions outlined in the authors' acclaimed MetaWork System(TM): * PowerWork(TM): efficiency, effectiveness, and the achievement of the right results * NetWork(TM): sharing competence and knowledge with others and developing more dynamic working relationships * ValueWork(TM): achieving more frequent breakthroughs in performance and value added based on individual and group ideas You'll learn how to integrate these three primary dimensions into an incredibly potent Fourth Dimension, a newly defined workspace within which individuals, teams, and entire companies continually exceed their best hopes and expectations. Throughout The Fourth Dimension, the authors provide vivid real-life illustrations of the astonishing results that have been achieved with the techniques they describe. Personal profiles of leaders such as Rebecca Matthias of Mothers Work and Steve Wiggins of Oxford Health Plans, as well as case studies of top companies, including Hewlett-Packard, Compaq, and Microsoft, lead you to a fuller understanding of the revolutionary changes now reshaping the work world and how many of today's business leaders have learned to use fourth dimensional thinking to gain the competitive edge. Offering a complete program for achieving higher levels of performance by combining personal and organizational vision, The Fourth Dimension is must reading for executives, managers, team leaders, entrepreneurs, and virtually anyone interested in achieving a more fulfilling and meaningful destiny in the postindustrial work world.

Written by the bestselling author of Creating Excellence, The Future 500, and Mind of a Manager, Soul of a Leader, this book helps managers and entrepreneurs of any size company rise above the chaos of day-to-day business and get back to basics.

1796.284

Vivimos inmersos en un mundo de excusas, donde a menudo encontramos manera de autojustificarnos para presentarnos como víctimas más que como protagonistas de nuestro propio futuro. El principio de Oz muestra lo importante que resulta para las personas y las organizaciones sobreponerse a las dificultades que se presentan de manera constante en la vida y en el mundo organizacional para lograr los resultados deseados. A través de una nueva metodología, llamada “accountability”, El principio de Oz propone un método sencillo para que las personas logren hacerse cargo de sus responsabilidades, permitiéndoles alcanzar el éxito en sus tareas cotidianas. Publicado en varios idiomas, compila una serie de ejemplos exitosos que han cambiado los resultados obtenidos por miles de organizaciones alrededor del mundo,.., El principio de Oz es, sin dudas, un libro de referencia que todo líder –o aspirante a líder– debe leer.

◆全球暢銷60萬冊的當責經典 ◆《紐約時報》暢銷書 把「那不是我的工作」「告訴我該怎麼做」當成口頭禪，找人抱怨博取同情、頻頻訴苦尋求慰藉，以為四處取暖，就能逃避責任、推卸責任—— 其實，這就是陷入了「被害者循環」。 一本書，讓人即刻起脫離抱怨、否認、怪罪、等待的被害者循環，採取正視現實、承擔責任、解決問題、著手完成的當責步驟，交出成果、達成目標！ 【精采內容】 本書以《綠野仙蹤》（The Wizard of Oz）為架構，透過女主角桃樂絲遇見稻草人、錫樵夫、膽小獅，帶領大家踏上「黃磚道」尋找魔法師奧茲（The Great Oz）的旅程，說明如何擺脫「被害者循環」（victim cycle），為自己的際遇負責。 故事最後，稻草人終於擁有渴求的腦子（智慧）、錫樵夫獲得一顆心（熱情）、膽小獅得到勇氣，而女主角桃樂絲是引導大家脫離被害者循環、激勵同伴走上當責步驟的領導者。 而這一切，並非魔法師奧茲施法，而是每個人發自內心、願意為自己的際遇做主；並且發揮智慧、熱情和勇氣，採取正視現實、承擔責任、解決問題、著手完成的當責步驟，最後終能交出成果、達成目標，而這就是奧茲法則（The Oz Principle）。 本書巧妙運用《綠野仙蹤》做為隱喻，將稻草人、錫樵夫、膽小獅，還有帶領同伴們一起努力達成目標的領導者桃樂絲，比喻為組織或團隊裡形形色色的工作者。說明如何讓組織裡缺乏智慧、熱情或勇氣的成員們，脫離避責、卸責的被害者循環，邁向當責之路。 此外，作者不僅藉由《綠野仙蹤》的故事，讓讀者了解智慧、熱情、勇氣對於當責的重要；他們也在書中運用輔導企業邁向當責之路的實際案例，鼓勵讀者進一步為自己的思想、感受、行動與結果負責；如此一來，不僅有助於自我成長，也能讓所屬的組織朝向更高的層次邁進。 當責，是公司文化的核心要素，只要組織裡的每個人都能採取當責步驟、在水平線上運作，就可以達成目標、美夢成真。如同《綠野仙蹤》裡的桃樂絲和她的同伴一樣，在沿著黃磚道前往翡翠城的旅途中，克服重重難關，最後交出成果、達成目標，每個人也因此發現自己的確擁有胸懷大志、築夢踏實的能力！ 當責，從停止抱怨開始——克服被害者心態、脫離被害者循環，進而走上當責步驟， 才能掌握自己的命運以及所屬組織的未來。 一本書，讓人學會做自己的主人——家庭缺乏溫暖、老天沒眼、景氣太差，再也不是避責、卸責的藉口，交出什麼樣的成果，完全掌握在你的手上；你的人生際遇，由你做主！ 【銷售記錄】 本書首度出版於1994年、新版完成2004年，全球暢銷60萬冊，是當責領域的聖經。 本書也是作者的「當責三部曲」之一，從個人篇的《當責，從停止抱怨開始》、組織篇的《從負責到當責》（How Did that Happen?），到企業文化篇的《改變文化、改變賽局》（暫譯，Change the Culture, Change the Game），皆為《紐約時報》《今日美國》《華爾街日報》《出版人周刊》的領導類暢銷書。其中，《從負責到當責》榮獲2012年臺灣經濟部金書獎，是許多企業指定的團購用書。 【好評推薦】 「我發現在本書中，有許多概念是每一個員工都可以接納的－－當責、承擔責任、員工參與、徹底追蹤、有效執行。徹底應用這些概念，就可以將它們直譯為利潤。我建議無論位居組織中的哪一個階層，只要有心建立一支打勝仗的團隊、想要求得成果的人，都應該讀這本書。」 －－Carefusion董事長兼執行長 David Schlotterbeck 「這是一本不可思議的書，它比當代的任何一本書都能夠做為取得成果的價值典範。我買這本書給所有的操作員、包商和公司團隊成員，要求他們接納本書中的當責觀點。」 －－IHOP Corporation總經理及執行長 Julia Stewart 「在當今的企業之中，本書依然具有重要的地位。我們第一次看到這些概念至今，已經過了十幾年，但是，這些當責的法則能夠歷經時間的考驗，依然適用所有的階層。它已經成為我們的一部分。」 －－Guidant Corporation集團董事長 Jay Graf 「多年來，領導人都在努力尋找一個清晰的模型，以促企業文化的改變，讓他們的員工產生力量，將他們的努力轉變成利潤成果。本書提供的正是一個這樣的模型，對於任何想要擁抱真正領導價值的人而言，這都是一本必讀的書。」 －－美國鋁業公司（Alcoa, Inc.）總經理 Mike Coleman? 「雨果（Victor Hugo）曾說：『這世上有一件事強過所有的軍隊，那就是一個成熟的思想。』我相信，本書將會轉化整個美國。」 －－禮來製藥公司（Eli Lilly and Company）全球製造部副總裁 Michael L. Eagle 「本書是一個經過深思熟慮的方法，可以直接了解『當責』這個複雜的主題。這本書描述與建構更上一層的當責方法，以強化每一個組織主動精神所造成的影響。我的經驗是，執行本書中的概念，可以增進個人與公司的成果。」 －－雀巢普瑞納寵物護理公司（Nestle Purina）罐裝部總經理 Ed Vanyo? 「多年來，我們嘗試在位於全球的製造集團內做出一些根本改變。最後，我們終於將本書中定義的當責流程概念內化，深入到公司裡。我們終於轉向我們想要的方向，經過多年嘗試，現在，我們達成了我們想要的進步。」 －－禮來製藥公司（Eli Lilly and Company）全球製造部副總裁 Bill Smith 「本書激勵了我們每一個階層的同仁，他們用一個簡明易懂的方法，在我們的整個組織裡創造當責。簡言之，奧茲法則幫助我們更容易『做到我們曾說的自己想做的事』，對成果的影響相當大！」 －－Red Robin gourmet Burger 資深副總裁Michael E. Woods以及營運副總裁 Eric Houseman 「本書淺顯易懂、內容實用，傳達的訊息直截了當，卻是經常受到忽略。想要讓事情成功，我們負有完全的責任，這本書的內容很容易被人接受。」 －－AT&T業務部副總裁 David Grimes 「本書所介紹的概念很實用，都是我們日常生活中的一切。作者筆意流暢，簡易的文字有如面對面的討論。理論不多、案例卻很豐富，提出的都是立即可用的方法。我們在整個工廠裡應用奧茲法則，充分授權給員工、達成所有我們需要的目標。這些概念確實是一種驅動工具，彌補管理階層和生產線上的工人之間的鴻溝。」 －－愛力根藥品公司（Allergan）外科副總裁 Vincente Trellis? 「我們的成就全賴過去幾年來，我們所發展的文化。我們最新的文化語言，就是來自本書的『水平線上和水平線下』概念。此外，?茲法則當責訓練（The Oz Principle Accountability Training）讓我們的公司更團結，讓我們將注意力集中在目標成果上。」 －－Friday’s Hospitality Worldwide人力資源部主任 Richard Methany 「它會幫助你接受任何新的想法，有助於解決問題，讓你更有能力獲致成功……本書從一開始便切中要點，並給了這項法則許多輔助資源。它開門見山地介紹整體概念，然後在每一章的文字裡，都讓你更加了解這項概念……在我們的客戶公司重整之後，一月是我們最艱困的時刻（在業界是典型的人才招募較少的月份）。我們要求每一個人提出一項當責計畫，接著我們所雇用的新進人員超出原先預期的百分之二十－－這是在我們組織內實施奧茲法則的最直接成果。」 －－Beverly Care Alliance總裁 Mark Wortley 「本書幫助你釋放潛力，讓你用不同的方式思考你的私人與職場生活。書中使用的語言很容易讓人接受，引用的故事和法則也可以輕鬆獲得認同。如果你可以全心接納本書，確實應用其中的重點，你就會改變自己的行為，更能夠成功達成你想要的成果。」 －－Brinker International，On the Border Cafes Division人力資源部副總裁 Kelli Fitten 「本書告訴我們，如何創造一種為改變當責的急迫感，其中釋放出來的力量，是唯有當每一個階層的每一個員工，都能夠善盡自己的職責、有機會參與創造解決的方案時，才會發生的事。」 －－Amylin Pharmaceuticals, Inc.總經理與執行長 Ginger Graham 「本書使用的文字簡潔有力。書中的法則經過時間的考驗，一旦執行，就會產生立即的影響。我們從這本書中學到的課題，都是可以普世應用的。」 －－El Torito Restaurants營運長 Chuck Rink 「我們開始了這趟旅程，將本書應用到我們的組織裡，從我們給予或接受別人意見的方式，到我們如何進行每周的員工會議，到最基本的績效管理。本書提供強而有力的概念，以及一種共通的語言，我們每天都必須依靠它，而且必須提醒彼此，我們不能沈淪到『水平線下』，也不能以藉口取代成果。」 －－El Torito Acapulco Restaurants總裁兼執行長 Fred Wolfe 「本書對我的事業和私人生活造成了不可抹滅的影響，它幫助我和別人互動、讓我誠實面對自己，無論在專業或私人的領域裡。」 －－Guidant Corporation公司會計╱業務營運資深副總裁 Dennis Antinori 「一整年裡，我們努力想要讓店裡的業務有所成長或毫無所獲。然而，當我們應用?茲法則當責訓練之後，不僅業務量增加，而且增加的趨勢維持十一個星期。全年之中，有無數的障礙出現，但我們的團隊依舊維持在水平線上，也輕鬆達成了我們的年度預算。」 －－Smith’s Food and Drug總經理 Kenneth White 「感染力強且充滿洞見的一本書，它揭開並檢視了個人與企業成功的精髓。」 －－日內瓦鋼鐵公司（Geneva Steel）董事長兼執行長 Joseph A. Cannon 「用一條黃磚道，簡單摧毀陳腐的『我是被害者』的藉口。清晰明確的自評與目標明確的計畫，取得個人成功、治癒組織的生命力，進而獲得當責的力量。」 －－楊百翰大學（Brigham Young University）組織領導與策略教授 Paul R. Trimm博士? 「我們的企業過去一直都很成功，但是我們並不願意停留在原來的位置。為了前進到下一個層次，我們必須更注重成果。本書是達成這個目標的里程碑。」 －－Precor, Inc.總經理 Paul J. Byrne 「本書巧妙地捕捉了克服困境求取成功的祕密。它充滿了實際的洞見，都是個人與組織取得成效的基本要件。該書闡釋一個歷久不衰的法則，它的壽命將遠遠長過許多人們以為神奇卻終將隨著時間消逝的管理時尚。任何厭煩魔法，卻急著想要求取成果的人，我推薦這本書給你。」 －－堪薩斯城的桃樂絲．布朗寧（Dorothy Browning of Kansas） 出版社??經濟新潮社 (城邦)

MANIFESTO FOR HUMANITY Rebel Against Oppressive Control Reject Damaging Exploitation Reveal Calculated Deceit In a world where wealth breeds absolute power and corruption flourishes, Wilson Fielder, heir to a $200 billion empire, and his fierce wife, Emily, find themselves at the heart of a global conspiracy. Their idyllic life on a Greek isle is shattered by missile strikes, plunging them into a perilous game against a shadowy network of elites-the Divitiae, or Wealth Abusers-who will stop at nothing to tighten their grip on humanity. With the shadow of Wilson's father, trapped in a coma after a brutal assassination attempt, and the haunting memories of Emily's narrow escape from abduction still fresh, they gather a band of revolutionaries-the Mundi Liberatores-from around the globe. Their mission: to infiltrate the bastions of European wealth, uncover the hidden secrets of Sino-Russian-Indian ambitions, and navigate the complex webs of the United States and its neighboring countries. As they traverse this precarious landscape of global espionage and financial manipulation, each revelation uncovers chilling truths about the catastrophic consequences of rampant abuse of wealth, power, and influence. Time is running out, and the Wealth Abusers must be stopped. Society teeters on the brink of irreversible decay, yearning for champions to rise. In this electrifying thriller, prepare to dive into a rebellion that dares to envision a world liberated from the chains of avarice, corruption, and deceit. Can the Mundi Liberatores prevail, restoring justice, equity, and trust to a ravaged world, or will darkness inevitably consume us all? CRAIG HICKMAN IS the award-winning, New York Times bestselling author of nineteen books, including international bestsellers such as The Oz Principle, Creating Excellence, Mind of a Manager, Soul of a Leader, The Strategy Game, Management Malpractice, Results Revolution, Propeller, and The Insiders. A Harvard MBA with honors, he served as the former CEO of Headwaters Technology Innovation (HW: NYSE) and founded the consulting firm Management Perspectives Group. Most recently, he was a partner at Partners In Leadership (now Culture Partners), the leading provider of Accountability and Culture Change services globally. Over the years, he has advised many of the world's largest corporations, major government agencies, and esteemed professional service firms. His extensive experience has granted him a front-row seat to the staggering depths of wealth, power, and influence abuse-oppressive control, damaging exploitation, and calculated deceit-that pervades our world. He wrote Collapse of the Secret Dominion while residing in Lisbon, Portugal, and Los Angeles, California. He now lives on the Eastern Shore of Maryland.

New York Times bestselling author Craig Hickman continues the story that began in The Insiders, his 2009 heart-pounding thriller that kept over 100,000 readers on the edge of their seats. Concealed Measures, his latest book, picks up the story of Wilson and Emily Fielder and their deadly fight to destroy The Governors, a global shadow government of financial manipulators. An elaborate, inscrutable financial conspiracy has been perpetrated against an unsuspecting public around the world for over a century. Seven leaders, five men and two women who represent the world's wealthiest families, are the current financial puppet masters. They call themselves The Governors and they have one goal, and one goal only: Keep control of the world's financial institutions and protect the money interests of the super-rich. Their reach is unlimited. Their tactics: Manipulate global financial markets, gain power and influence wherever they can, put their army of followers in “sleeper cells,” ready to be activated at a moment's notice, and destroy anyone who gets in their way. No one can stop them. Except Wilson Fielder, a wealthy man in his own right, and his brilliant wife, Emily. Willing to put their lives on the line, if necessary, Wilson and Emily see no other option except to take on The Governors personally and they vow to destroy the deadly cabal's stranglehold on the world's wealth. They devise an intricate plan to destroy The Governors that, if successful, will re-set the world's financial markets and open the gates to wealth creation for millions of people around the world. If they fail, their lives and the lives of everyone around them will be lost. A nail-biting conspiracy thriller that will leave readers on the edge of their seats as each side's plans begin to unfold and the twists and turns lead from one unexpected result to another. Just when you think you know how it will play out, another layer is unveiled which changes the dangerous game of cat-and-mouse, again and again. Wilson and Emily risk their lives to destroy the world's most menacing secret society ever revealed, but who will pay the real price if they fail? Sometimes, the truth can only be told through fiction...

Artist Book

¿The Essay Book - Recollections and Reflections - captures in their own words wisdom gained during a lifetime from lessons learned as experienced by 135 members of the Harvard College Class of 1957 during their 80 years. Some lessons are humorous, some tragic, many uplifting and all draw the reader into the author¿s adventure.Born in the Great Depression, and children during World War II, the 1250 member all-male class of 1957 entered the College during the Cold War as Senator Joseph McCarthy held the nation in thrall while the Senate Permanent Subcommittee on Investigations searched for Communists among the faculties of Harvard and MIT. Segregation was still legal in many Southern states, and the Civil Rights Movement, just beginning, would affect them profoundly. They graduated four months before the Soviet Union launched Sputnik to herald the opening of the Space Age. Following graduation, many served in the military or other national services before pursuing careers in nearly every aspect of professional and commercial life. For them the early 1960¿s were hopeful years, opening with the election of President John F. Kennedy. An articulate, youthful WW II hero, his message of strength and of a vision for a better future launched national scientific and engineering programs to oppose the threat of Soviet domination of inner and outer space, and encouraged civilian volunteers to reach out to the rest of the world in the Peace Corps. At home Dr. Martin Luther King, Jr.¿s compelling biblical appeal to the nation¿s conscience for racial equality, and his dignity in facing violent resistance, voiced their own hopes and dreams. Soon their character and commitment would be tested by the assassinations of JFK, MLK Jr and RFK, the chaos of the Vietnam War years, presidential resignations, the social revolutions and the AIDS pandemic that followed.Tracing the arc of history during their times, their stories and poems read like mini-novels as these diverse classmates describe their participation in the immense changes in science, technology, medicine, law, government, economics, education, politics and the international order over the 60 years since their graduation."

Maak het principe van accountability onderdeel van de bedrijfscultuur. Als medewerkers zich verantwoordelijk voelen voor hun eigen werk en de organisatiedoelen, zijn ze veel meer betrokken en wint iedereen. Dit boek legt haarfijn uit hoe je het principe van accountability onderdeel maakt van de bedrijfscultuur, waardoor resultaten aanzienlijk verbeteren en werkplezier toeneemt. Het Oz-principe verwijst naar The Wizard of Oz, waarin Dorothy, de Vogelverschrikker, de Blikken Man en de Leeuw op zoek gaan naar de tovenaar van Oz in de hoop dat hij hen kan helpen. Op hun reis komen ze erachter dat ze zonder toverkracht heel goed in staat zijn zélf hun problemen op te lossen.

Results Revolution describes use of three simple levers¿Required Results, Reciprocol Results, Realized Results¿to sustainably drive greater Focus, Energy, and Solutions for your business.

Wilson Fielder is an unsuspecting hero. His father, one of the richest men in the world, has just murdered two women and tried to kill himself. Or did he? Lying in a coma, Wilson'¬"s father cannot expla

The purpose of the research was to quantify the influence of several duct disturbances on volumetric flow rate measurements and use these in developing guidelines for field technicians. This will assist the field technicians in making more accurate volumetric air flow measurements in rectangular ducts during a test and balance operation. Multiple duct sizes, fittings, probes, traverse algorithms, and locations upstream and downstream of the disturbances are used to compare a variety of situations. The two traverse algorithms used are the log-Tchebycheff and equal area methods. Two upstream and five downstream locations are tested for each duct configuration. Two air velocity probes are used for local velocity measurements on each traverse: a pitot-static probe and a hot wire anemometer. A nozzle bank and Air Flow Measurement Station are used as the flow measurement standards for comparison with each traverse. This paper discusses the setup and initial results of ASHRAE 1245-RP. Data collected subsequent to this thesis will complete the balance of results and will be collected and analyzed by other researchers. Results will be summarized and presented in a way which allows technicians to use it in the field for more accurate balancing results.

Visual Artist's Book