Best Selling Books by Steve JOHNSON

Waste has plagued almost every industrial-age firm for the past century. In this powerfully argued alternative to conventional cost management thinking, experts H. Thomas Johnson and Anders Broms assert that any company can avoid the waste that is generated through excessive operating costs in the short run and excessive losses from market instability in the long run. To gain more secure levels of profitability, management must simply change how it thinks about work and how it organizes work. Profit Beyond Measure details how two extremely profitable manufacturers, Toyota and the Swedish truck maker Scania, have rejected the traditional mechanistic mindset of managing by results that generates waste. Johnson and Broms explain how Toyota and Scania achieve their legendary cost advantage through a revolutionary concept they call managing by means (MBM). Instead of being driven to meet preconceived accounting targets, the production systems of Toyota and Scania are governed by the three precepts that guide all living systems: self-organization, interdependence, and diversity. Amid a wealth of new insights into Toyota''s vaunted system, Johnson and Broms introduce the tools of MBM to show how design, production, and profitability analysis are done to customer order. They demonstrate that by following the principles that emulate life systems, even a lean and profitable company can organize work to greatly lessen its long-term earnings instability and sharply reduce its short-run operating costs. Scania has achieved sixty-five years of financial stability and longevity in the face of fierce competition. Toyota has amassed a market value since 1988 that has rivaled -- or sometimes surpassed -- the American "Big Three" automakers combined. The principles that Johnson and Broms set forth in Profit Beyond Measure can guarantee the same richer, longer life to any company that applies them.

Microsoft Office Outlook 2003 provides powerful new tools with which to get connected, manage information, and communicate with others. It is the most-changed application in this revision of the Office products, including an entirely new interface as well as improvements in junk mail blocking and security. Outlook 2003 takes advantage of the latest technologies such as XML and Microsoft SharePoint to extend desktop communication and meeting workspace collaboration over an intranet or the Internet. With these significant changesto both the look and functionality of the program, readers will benefit from the visual format of the Show Me series. All the most important tasks are covered, making this book ideal for new users as well as those upgrading from a previous version. Other features of the book include a "Troubleshooting Guide" to help solve common problems, a "Project Guide" with a listing of real-world projects by feature, and a "MOS Exam Guide" with a complete listing of MOS objectives and page numbers to locate tasks related to those objectives within the text. No other visual series includes this valuable feature.

Instructor''s Resource Kit(Electronic Instructor''s Manual with lecture notes, Teaching Tips, Upgradeer''s Guide, Sample Syllabus, Extra Independent Challenges and solutions, Figure Files, Solution Files, Course Test Manager and Testbank, Learning Microsoft Outlook 2000 E-Mail): ISBN 0-7600-6112-2; Review Pack (Project Files, Learning Microsoft Outlook E-Mail): ISBN 0-7600-6113-0; Faculty and Student Online Companions

Microsoft Office Excel 2003 provides powerful new tools with which to create, analyze, and share spreadsheet information. Excel 2003 takes advantage of the latest technologies such as XML and Microsoft SharePoint to extend desktop productivity and workspace collaboration over an intranet or the Internet. This book covers these changes, as well as smart tags, which are far more flexible in Excel 2003, and several statistical functions that have been improved to make data analysis easier. Show Me''s visual format highlights these usability features for new or upgrading users, especially those upgrading from Office 97 or Office 2000. Though Excel 2003 has the fewest changes of all the Office applications, new and upgrading users will need a resource to quickly get them working with the software. This book''s succinct yet complete coverage does just that! Additional features of this book include a "Troubleshooting Guide" to help solve common problems and a "Project Guide" with a listing of real-world projects by feature, as well as a "MOS Exam Guide" with a complete listing of MOS objectives and page numbers to locate the objectives. This feature gives the series a definite advantage over competing visual titles.

The ultimate full-colour, task-oriented guide for those who want to become Office 2007 power users.

Healthcare offices are busy places and healthcare professionals are busy people. Between constantly ringing phones and patients coming in and out, who has time to learn about Microsoft Office? Our helpful, step-by-step guide, Microsoft Office 2003 for Healthcare, is designed to be easy-to-read and single-task oriented for quick reference. Explore how you can use Microsoft Office 2003 to create patient charts, billing procedures and more. Also included is a troubleshooting guide to help you quickly solve problem, so you can maximize the time you spend delivering healthcare and minimize the time you have to spend on administrative duties.

An exploration of the concept of employability and its practical implications. This report outlines what is understood by the term employability from the point of view of both employers and of young people who are entering their first conventional jobs.

Part of the Illustrated Series, this text offers a quick, visual way to build Microsoft Windows 2000 skills. Covers beginning through intermediate skills.

A perfect match to the OCR Citizenship Studies short course. Students will get targeted and focused preparation for their exams to help them get the grades they want. Accessible content broken down into small chunks makes revision easier and more manageable. Checklists at the end of each chapter highlight areas that need more revision, as well as helping students plan their work. Packed with practice exam questions and sample answers with examiners'' feedback, so students know exactly what the examiners are looking for. Written by experienced authors, so students get the best preparation available.

Core Excel 2007 features--such as enhanced tables and pivot tables, multiple filter, sorting levels, and open XML--are covered as readers learn visually how to make the most of the latest version of one of the most powerful spreadsheet programs.

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Windows 7 On Demand is built from the ground up for today''s beginning-to-intermediate-level Windows user - including millions who are expected to quickly move away Windows Vista or upgrade from Windows XP. Like every book in the On Demand Series, this book teaches visually, using an easy, full-color format that ""shows how, "" instead of ""telling how."" This book: "" Combines step-by-step training with quick-reference material you can rely on long after you.

Adobe Photoshop CS4 on Demand What you need, when you need it! Need answers quickly? Adobe Photoshop CS4 on Demand provides those answers in a visual step-by-step format. We will show you exactly what to do through lots of full color illustrations and easy-to-follow instructions.

Adobe Dreamweaver CS4 on Demand What you need, when you need it! Need answers quickly? Adobe Dreamweaver CS4 on Demand provides those answers in a visual step-by-step format. We will show you exactly what to do through lots of full color illustrations and easy-to-follow instructions.