Best Selling Books by Don Williams

Cute Design Lined Notebook small diary/journal/notebook to write in. for creative writing, creating list, for scheduling, Organizing and Recording your thoughts. Perfectly sized at 6"x9" 120 page softcover bookbinding flexible Paperback

Do you want to passionately attract, retain, and win-back loyal customers for unbelievable profitability? Don Williams, CEO, is your guide to quickly and easily elevate your customer service to provide an experience so positive that customers return again and again to do business with you. In this practical, interactive handbook, learn the secrets to lower cost acquisitions, higher conversions, and increased customer life cycles. Add the Wow! factor to your customer service and your clients will recommend your company to others. The Wow! is in the how, and Don Williams shares insights from his 30-year history working with successful Fortune 500 clients. Make romancing your customer a priority and a lifestyle and you''ll attract the right clients, keep them longer, and do significantly more business.

40 language lessons including sign language, clan and kin terminology; secondary school level.

This book is a collection of mental training exercises for the achievement of mental growth in the sport of MMA. It will help deliver you through glass ceilings and obtain a higher level in this sport. You will also find what levels you want to achieve in this endeavor of soul searching inventories and mental training exercises. These exercises have taken me to high levels and with practice they will take you to high levels also. So work hard and dream big.

This softback field notebook contains 149 pages of 0.25 inch spaced grey lined graph, making it great for the clear recording of text, data or sketches for any occupation. The 5"x8" compact size enables it to fit comfortably in jacket pocket or handbag.

This dissertation examines the extent to which social vulnerability, as studied by researchers across multiple disciplines, has influenced the practice of emergency management at the local level. This study addresses two major research questions to accomplish this goal. First, how do local emergency managers perceive and define social vulnerability? Second, what strategies do local emergency managers employ to reach and meet the needs of socially vulnerable populations? Semi-structured interviews were conducted in person or by phone with a sample of local emergency managers, city managers, and American Red Cross personnel from the Houston - Galveston and the South East Texas regions as defined by the respective Councils of Government. A modified grounded theory approach was used with a constant comparative method to identify themes for each research question. Triangulation was accomplished through secondary census data and supplemental interviews. The interview data reveal that social vulnerability research has had an indirect influence on the practice of emergency management at the local level. This influence is facilitated through state and federal policy, training, and plans development. Based on the interview data, four themes were identified that capture the various ways in which local emergency management officials perceive and define social vulnerability. These include vulnerability as poverty and culture, vulnerability as a lack of security, vulnerability as a moral imperative, and vulnerability as a lack of awareness and knowledge. In terms of strategies employed to address social vulnerability, the data suggest four themes: leaving it to the professionals, bringing in volunteers, leveraging protocols to build buy-in, and fostering flexibility. The findings reveal the importance in closing the knowledge gap between research and practice, because increased damage, harm, and death can occur when the social inequalities of everyday life are not addressed in the planning process by emergency managers. The findings also reveal that state and federal policy, training, and plans development are the most trusted sources by emergency managers to transfer knowledge to practice. Additionally, with the proliferation of emergency management degree programs at the undergraduate and graduate levels, higher education can potentially play a more active and visible role in bridging the gap between research and practice, particularly as it relates to social vulnerability.

This step by step guide takes you on a quest of one man and his family''s desire to provide quality hair extensions to their customers and how they were inspired to help others reach financial freedom by using a simple business model that boosted their sales over $1 Million in a short period of time. This book is a must have for those interested in learning how to source and distribute high quality human hair extensions.

This is the documentary story of how the Shipwheel Ranch was founded and about the Whitcomb family who owned and operated the ranch (1889-1920).

Obituary.

This 6" w x 9" h (15.24 x 22.86 cm) UK Edition organizer and journal has been specifically designed for students attending university, collage or high school, it will enable them to organise the responsibilities they encounter as they move on towards adulthood and become professionals in their chosen career. The organiser contains the following pages: - Personal Details, Journal, Notebook, Addresses/Phone/email, To Do, To Take, Expenses, Book Log, Assignments Due and Planner The size gives adequate space for writing that essential information, but small enough to fit in a bag so you can keep it handy at all times. It makes an ideal gift from parents, grandparents or friend

200 pages of 0.25" grey graph pages, ready for taking those all important notes.The 8x10 size makes it great for desktop use.

Nature''s Gems contains a kaleidoscope of colourful floral images, many of which have been exhibited in the UK and Internationally.

This report considers the security industry and the role it could play in protecting Australia''s homeland security. The paper suggests five measures that would allow public and private sector customers access to a wider spectrum of advanced security capability and leverage leading edge security thinking from industry and the research community.--Publisher''s website.

In this, the third book in the bear family adventures series, Alex and Lucy are taken by their mother on a day trip to town. It is about their experiences and the places they visit and enhances the readers awareness of a town and what may be seen. The books colourful illustrations enhance the visual learning and encourage the reader to talk about and explain what they see on this adventure.

200 pages of 0.25" grey ruled pages, ready for taking those all important notes.The 5.25" x 8'' size is ideal for fitting in jacket pocket or handbag.

You see it happen all the time. Hardworking men and women reach a point in their careers where they ask themselves, "What''s next?" When you reach a certain state within your business, you may begin to wonder, "Where does it go from here?" Many people are not prepared for the next evolution of their lives. For example, when a person goes from running a business to retiring, or from the CEO to a board advisory role, dramatic shifts occur.To prepare for your legacy to live on without you, you need to set it up so that it is rock solid from the get-go. You are going to see why it is easier to plan for your BIG legacy than it is to play small. But first, why is it important to build a big legacy?You only get one life, and you want to play the game well. You want to finish empty, with no gas left in the tank. There is a quote by George Bernard Shaw: "The greatest shame is most people go to their grave with their music still in them."I don''t want to go to my grave with any music left. I doubt if you want to either. You want to do everything you could have done during your lifetime. You want to achieve everything you were capable of achieving. In this book, we''re going to be asking some tough questions. Let''s start here. What would it feel like to work in your career for 20 - even 30 - years and not leave a big legacy? People who have not gone all-out with their dreams are leaving a part of themselves unexplored. Teddy Roosevelt said: "The credit belongs to the man who is actually in the arena; whose face is marred by the dust and sweat and blood; who strives valiantly"... I truly believe that people feel shame, waste, failure, or regret if they don''t go all out. You can''t lie to yourself very well, can you? You know if you''re not fulfilling your legacy. You cannot hide from it. It is one of those things that you can''t ignore, a big thing that will eat away at you day, after day, after day. You can''t lie to the person in the mirror. There is no hiding there. If you''re content living within your comfort zone, you already know there''s more for you outside of it. By picking up this book, you have proven that you are ready to look at yourself in the mirror and say, "Okay. No more hiding. No more pretending. I know I''m here to play a bigger game." This journey is the one journey where you''re going to put it all on the table. There''s no turning back now. This book will give you simple steps that guide you to the fastest, clearest, and most accurate path for building your big legacy. You are going to create the legacy of your dreams. It has always been inside of you, waiting for you to stand up and claim it as your own.