New Releases by Clyde Watson

This insightful book takes you behind the scenes to explore the strategies, tactics, and elements that contribute to crafting unforgettable experiences for guests. Through real-life examples and expert advice, explore the importance of the first impressions guests have upon arrival and how they shape their entire stay. Learn how to capture their attention from the moment they enter a property, creating an immersive and personalized experience that exceeds expectations. Uncover the secrets to designing spaces that evoke emotions and leave a lasting impact on guests. From the layout and ambiance to the interactions between staff and guests, every aspect plays a significant role in creating memorable journeys. Delve into the world of sensory engagement and understand how different senses can be used to create a multi-dimensional experience. Discover how sound, lighting, aromas, and textures can be strategically incorporated to enhance the overall guest journey. Learn how to cater to their individual desires, allowing them to feel valued and appreciated throughout their stay. Whether you are a hospitality professional, a business owner looking to improve customer experiences, or simply curious about the art of guest journeys, this book provides valuable insights and actionable techniques. Join us on a discovery of the factors that contribute to crafting unforgettable guest journeys and elevate the standards of hospitality excellence.

From the geothermal marvels of Yellowstone to the majestic peaks of Yosemite, the wonders of the Grand Canyon, the red rock delights of Zion, and the alpine serenity of Glacier National Park, this guide will take you on a virtual tour of some of the country''s most stunning natural wonders. Whether you''re an avid hiker, wildlife enthusiast, photography buff, or simply seeking a peaceful retreat in nature, this book offers a comprehensive look at the diverse beauty and recreational opportunities found in each park. With detailed chapters dedicated to each park, you''ll learn about the best trails for hiking, rock climbing adventures, wildlife spotting opportunities, and photography hotspots. Discover insider tips for planning your visit, including must-see attractions, safety considerations, and camping options. Whether you''re stargazing in Acadia National Park, rafting the Colorado River in the Grand Canyon, or snowshoeing in Olympic National Park, this book is your ultimate guide to exploring the great outdoors. Immerse yourself in the coastal charms of Acadia, the wilderness of the Everglades, the marvels of Arches and Canyonlands, and the enchanting forests of the Great Smoky Mountains and the Redwoods. With insights on unique experiences like sled dog kennel visits in Denali, firefly viewing in the Smokies, and lava tube exploration in Hawaii Volcanoes National Park, this book is a treasure trove of adventure waiting to be discovered. Whether you''re a seasoned explorer or a first-time visitor, Discovering America''s Natural Treasuresis your essential companion to experiencing the beauty and wonder of the country''s most beloved national parks.

Includes correspondence, diaries, financial records, photographs.